Information Technology 

Topics
Access channels, Online banking, Office and administration, Phone banker, Teller


Functions 
Providing options, Collecting personal information, Describing job duties, Starting a transaction, Talking about job experience

Topic
Inside the computer 

Functions 
Product Guide, case, expansion card, fan, hard drive, heat sink, motherboard, power supply, processor, RAM, describing a process 

Information technology is the study, design, development, implementation, support or management of computer-based information systems—particularly software applications and computer hardware. IT workers help ensure that computers work well for people 

Information technology is the study, design, development, implementation, support or management of computer-based information systems—particularly software applications and computer hardware. IT workers help ensure that computers work well for people 

Topics
Access channels, Online banking, Office and administration, Phone banker, Teller


Functions 
Providing options, Collecting personal information, Describing job duties, Starting a transaction, Talking about job experience

Topics
Access channels, Online banking, Office and administration, Phone banker, Teller


Functions 
Providing options, Collecting personal information, Describing job duties, Starting a transaction, Talking about job experience

Topics
Access channels, Online banking, Office and administration, Phone banker, Teller


Functions 
Providing options, Collecting personal information, Describing job duties, Starting a transaction, Talking about job experience

Topics
The User interface,  Word Processing, Email, Web Browsing, Checking for errors, Image and Graphic Design

Functions 
Offering a solution, Clarifying a solution, Expressing confusion, Answering the phone,


Topics
Information Technology, Introduction to Computing Systems, Inside the computer, Computing Devices, Networking

Functions
Getting someone's attention, Giving instructions, Describing a process, Making a suggestion, Describing options